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Welcome to XCELLBBQ. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website.

By using the site, you agree to the collection and use of information in accordance with this policy.

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Information We Collect

We collect the following types of information:

1. Personal Information
When you visit or make a purchase on our site, we may collect certain personal information from you, including your name, billing address, shipping address, payment information, email address, and phone number. This information is used to process your order and to communicate with you.

2. Device Information
We automatically collect certain information about your device when you browse the site, including your IP address, web browser, time zone, and cookies that may be installed on your device. This helps us optimize your experience on the site.

3. Order Information
When you make a purchase through our site, we collect information about the products you purchase, payment details, and other relevant information.

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How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Communicate with you about your order status

• Improve our site's functionality and customer experience

• Send marketing communications, if you opt-in to receive them

• Comply with legal requirements and enforce our terms

 

Sharing Your Information

We do not sell your personal information. However, we may share your information with:

• Service Providers: Third parties who assist us with payment processing, shipping, and customer service.

• Legal Compliance: When required to comply with laws or respond to legal requests.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

 

Your Rights

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.

• Correction: If any of your information is incorrect, you can ask us to correct it.

• Deletion: You can request that we delete your personal information, subject to certain legal exceptions.

• Marketing Opt-Out: You can opt out of receiving marketing communications at any time by following the unsubscribe link in our emails.

 

Data Security

We take appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

 

Cookies

Our site uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that allow us to remember your preferences, track site usage, and provide personalized content. You can disable cookies through your browser settings, but doing so may affect the functionality of the site.